Last updated: September 19, 2025
Introduction
BUYOQ ("we," "our," or "us") is committed to protecting the privacy and security of our users' information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our premium marketplace services.
Information We Collect
We collect information necessary to provide our luxury marketplace services:
- Account Information: Name, email address, phone number, and business details
- Transaction Data: Purchase history, payment information (processed securely through third-party providers)
- Authentication Data: Documentation for item verification and seller authentication
- Communication Data: Messages, inquiries, and support requests
- Usage Data: Browsing patterns, search queries, and preferences
How We Use Your Information
Your information enables us to:
- Facilitate secure transactions between buyers and sellers
- Authenticate luxury items and verify seller credentials
- Provide customer support and resolve disputes
- Prevent fraud and ensure marketplace security
- Improve our services and user experience
- Send relevant updates about transactions and new collections
Data Security
We implement industry-standard security measures to protect your information:
- SSL encryption for all data transmission
- Secure payment processing through certified partners
- Regular security audits and vulnerability assessments
- Restricted access to personal information
- Compliance with international data protection standards
Data Sharing
We do not sell your personal information. We may share data with:
- Authentication experts for item verification
- Payment processors for transaction completion
- Shipping partners for delivery services
- Legal authorities when required by law
Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate data
- Request data deletion (subject to legal requirements)
- Opt-out of marketing communications
- Export your data in a portable format
Cookies and Tracking
We use cookies to enhance your experience, remember preferences, and analyze site usage. You can manage cookie preferences through your browser settings.
International Transfers
As a global marketplace, we may transfer data across borders. We ensure appropriate safeguards are in place for international data transfers.
Contact Us
For privacy-related inquiries, please contact our Data Protection Officer at privacy@buyoq.com
Updates to This Policy
We may update this Privacy Policy periodically. Significant changes will be communicated through email or platform notifications.